Shipping policy

Where do you ship?

VOREL currently ships within the United States.

Do you offer free shipping?

Yes — we offer FREE shipping on all bundle orders for a limited time.

How long does shipping take?

Orders are typically processed within 1–3 business days. Estimated delivery time is usually 5–10 business days depending on your location.

Will I receive tracking information?

Yes. Once your order has been shipped, you’ll receive a tracking number by email so you can follow your delivery in real time.

Do you ship on weekends or holidays?

Orders are processed during standard business days only. Shipping times may be slightly longer during holidays or peak periods.

Can I change my shipping address after placing an order?

If your order has not been processed yet, please contact us as soon as possible and we’ll do our best to help update your address.

What if my package is delayed?

While most orders arrive on time, occasional courier delays can happen. If your package seems delayed, feel free to contact us and we’ll gladly assist you.

What happens if my package is lost?

If your package is confirmed lost in transit, please contact our support team and we’ll work with the shipping carrier to help resolve the issue.

Who can I contact for shipping support?

You can reach our support team anytime through our Contact Us page or by email for any shipping-related questions.